Description

Lead user experience research and digital brand execution for ClientGill’s centralized platform.

This role is on-site.

Responsibilities

• Plan and conduct qualitative and quantitative usability studies, competitor reviews, and benchmarking to uncover actionable insights.
• Create wireframes, mockups, and clickable prototypes that align with user research and brand identity.
• Develop research artifacts including information architectures, journey maps, storyboards, and data visualizations.
• Define and execute the digital brand experience across all touchpoints, ensuring consistency and quality.
• Translate research findings into concrete recommendations for designers, developers, and stakeholders.

Required Skills

• 5+ years of experience in UX/UI design and user research.
• Strong expertise in research methodologies: usability testing, interviews, surveys, visual preference testing, diary studies, and contextual inquiry.
• Expert proficiency in Sketch (preferred), Figma, or Adobe XD.
• Experience managing digital brand experiences in decentralized environments.
• Proven ability to design for complex applications and manage design systems.
• Excellent communication, facilitation, and presentation skills.
• Bachelor's degree in Design, HCI, or related field.

Preferred Skills

• Experience building or enhancing centralized site building platforms.
• Background in data visualization.

Key Skills

Education

Bachelor's degree