Description

Responsibilities:

• Partner with HR, talent management, and business teams to identify needs, define priorities, and shape effective Workday Performance Management solutions.
• Lead discovery sessions and gather detailed business, security, configuration, and reporting requirements for performance-related processes.
• Evaluate current workflows, identify process gaps, and recommend improvements that enhance the experience for employees, managers, and HR users.
• Support the design, configuration, testing, and rollout of enhancements for performance reviews, talent goals, feedback, templates, and questionnaires within Workday.
• Research new Workday capabilities and related talent technology options, then present practical recommendations that align with organizational objectives.
• Collaborate with project teams to assess system issues, determine business impact, and help develop corrective actions and sustainable resolutions.
• Create acceptance criteria, validate proposed solutions with stakeholders, and ensure outcomes meet functional and strategic expectations.
• Contribute to system administration, governance, monitoring, and ongoing optimization activities for Workday Performance Management.
• Provide guidance and training to team members and stakeholders on established processes, new functionality, and best practices.
• Participate in special projects involving analysis, development support, testing, and implementation of talent technology enhancements.

Requirements:

• Demonstrated experience supporting Workday, with strong knowledge of Workday HCM Performance Management and related talent processes.
• Proven ability to gather, analyze, and document business requirements through interviews, workshops, surveys, and process reviews.
• Experience translating functional needs into solution designs, acceptance criteria, and test scenarios.
• Strong understanding of HR systems, reporting, security considerations, and process optimization practices.
• Ability to collaborate effectively with cross-functional stakeholders, project teams, and business leaders.
• Proficiency with tools such as Microsoft Excel and comfort working with data to support analysis and decision-making.
• Strong troubleshooting, research, planning, and communication skills in a fast-paced environment.
• Experience training users or team members on systems, workflows, and best practices is preferred

Key Skills

Education

Bachelor's degree