Description

Manage service assurance for Account Receivable, Card Domain, and Payment Gateway environments.

Manage service processes following ITIL frameworks, specifically Event, Incident, Release, Problem, and Knowledge Management.

Responsibilities

• Debug and resolve issues within Mainframe systems using COBOL, DB2, and IMS.
• Apply analytical skills to troubleshoot complex technical issues in payment and card domains.
• Utilize CMS Modules to support operational requirements.
• Manage service processes following ITIL frameworks, specifically Event, Incident, Release, Problem, and Knowledge Management.

Required Skills

• 5+ years of experience in Mainframe environments.
• Proficiency in COBOL, DB2, and IMS.
• Domain expertise in Account Receivable, Card Domain, or Payment Gateways.
• Expert-level knowledge of CMS Modules.
• Strong understanding of ITIL processes (Incident, Problem, and Change management).
• Strong analytical and debugging capabilities.
• University degree in any field.

Key Skills

Education

Any Gradute