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Service Cloud Tech Lead

Jade Global

 

Pune, Maharashtra, India

Posted On: 1 day ago
Experience: 7+ years
Availability: Hybrid
Openings: 1
Category: Tech Lead
Tenure: Full-time Only
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Description

Lead technical design and implementation for Salesforce projects as a senior individual contributor.

This role is on-site.

Responsibilities

  • Design and implement technical solutions adhering to Salesforce best practices and system constraints.
  • Resolve complex technical queries by providing effective workarounds and architectural approaches.
  • Own the end-to-end implementation process, from initial approach to final escalation management.
  • Coordinate releases, product enhancements, bug fixes, and technical documentation.
  • Collaborate with stakeholders to translate requirements into scalable technical designs.

Required Skills

  • 7+ years of experience with Apex, LWC, Triggers, Visualforce, and Force.com.
  • Proven track record of at least 2 full-lifecycle SFDC implementations.
  • Deep expertise in Service Cloud and Experience Cloud.
  • Experience implementing enterprise integrations using SOAP, REST API, Web Services, or Boomi.
  • Proficiency with data migration tools including Apex Data Loader and DML.
  • Salesforce Platform Developer I & II certifications.
  • Salesforce Certified App Builder, System Administrator, and Service Cloud Consultant certifications.
  • Lightning Component Framework and Lightning Experience Specialist Trailhead Super Badges.
  • Degree in BE, BTECH, MCA, or MTECH.

Preferred Skills

  • Salesforce Architect Certifications.
  • Experience with ExactTarget, Marketo, or Pardot.
  • UI/UX skills including JavaScript, jQuery, CSS, AJAX, and MVC.

Education

Any Graduate

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