Description

You will coordinate service requests and administrative workflows to ensure timely delivery and accurate reporting.

Responsibilities

• Receive, prioritize, and assign incoming customer service requests.
• Maintain data integrity within the work order system and process financial transactions.
• Prepare accurate reports and monitor service request timelines.
• Manage contractor listings and external audit schedules.
• Complete safety reporting and communications on schedule.

Required Skills

• 5+ years of experience in administration or help desk related activities.
• Proven experience in Customer Service and Help Desk Support.
• Knowledge of Service Delivery and Service-Level Agreements (SLA).
• Strong organizational capabilities with high attention to detail and accuracy.
• Proficiency in Windows and business-based applications.
• Excellent written and verbal communication skills.
• Demonstrated ability to build and maintain strong customer relationships.
• Any Graduate degree.

Key Skills

Education

Any Graduate