Description

You will manage service delivery operations, align IT services with business requirements, and coordinate improvements across technical teams.

This role is on-site.

Responsibilities

• Align IT strategy with organizational objectives and implement enterprise architecture frameworks.
• Execute service delivery within Agile methodologies.
• Coordinate service improvements across technical teams.
• Manage daily service delivery operations.

Required Skills

• 5+ years of experience in IT service management.
• ITIL Foundations certification (required).
• Experience with Agile methodology.
• IT Strategy development.
• Enterprise Architecture implementation.
• Marketing domain knowledge.
• Bachelor's degree or equivalent graduate level education.

Preferred Skills

• ITIL V4 certification.

Key Skills

Education

ANY GRADUATE