Description

You will lead IT project execution and manage the end-to-end delivery of IT services to meet SLAs and customer expectations.

Responsibilities

• Lead IT projects and company-wide technology initiatives in collaboration with various business units.
• Oversee IT service delivery and supervise technical teams to ensure consistent performance and quality.
• Implement IT policies, best practices, and compliance standards across the organization.
• Support cybersecurity initiatives by reviewing firewall logs, monitoring bandwidth usage, and conducting security awareness training.
• Manage resources, set project goals, and report on progress for ongoing IT operations.
• Resolve escalated technical issues and contribute to business continuity planning and risk mitigation.

Required Skills

• 5+ years of experience managing IT services and leading enterprise-wide technology initiatives.
• Proven track record of overseeing end-to-end delivery of IT solutions.
• In-depth knowledge of IT systems, infrastructure, and service management frameworks.
• Practical experience with cybersecurity practices and information security awareness.
• Strong leadership skills for coordinating cross-functional teams and managing multiple priorities.
• Ability to engage effectively with both technical teams and business stakeholders.
• Strong problem-solving skills with a proactive approach to service operations.
• Any Graduate degree.

Key Skills

Education

Any Graduate