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Service Delivery Manager

VDart

 

USA

Posted On: 30+ days ago
Experience: 6+ years
Availability: Remote
Openings: 1
Category: Service Delivery Manager
Tenure: Contract - Corp-to-Corp
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Description

Lead large-scale, transformative IT programs and manage multiple technical teams to deliver business objectives.

Responsibilities

  • Charter large-scale IT investments by defining program objectives, success criteria, scope, governance, schedules, and budgets.
  • Lead business and IT executives through scope alignment sessions and drive mitigation of significant risks and issues.
  • Manage program execution by defining processes, structures, roles, and responsibilities.
  • Remove technical blockers and manage vendor, contract, and resource requirements to maximize team productivity.
  • Facilitate team improvement by calculating velocity, charting iteration progress, and providing performance feedback.

Required Skills

  • 6+ years of experience in project and agile management or related roles.
  • 3+ years of experience managing large-scale programs.
  • Proven track record of leading at least 3 enterprise-level, cross-functional transformation programs.
  • Mastery of plan-driven project management, including scope, schedule, financial, and risk management.
  • Strong proficiency in SAFe Agile practices and software development lifecycles.
  • Ability to present technical program value and status to C-level executives.
  • Experience managing execution governance, steering committees, monitoring, and control.
  • Bachelor’s degree in CS, MIS, a related technical field, or equivalent work experience.

Preferred Skills

  • Experience with Microsoft D365.

Education

Bachelor's degree

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