Description

Responsibilities

• Process all equipment entering or leaving the IT department.

• Update and maintain the Asset Inventory System.

• Process salvage equipment, including hard drive removal and completion of the salvage process.

• Unpack and pack equipment for shipment to ACF and other DPS locations.

• Pick up and deliver equipment from DIS, Excel, DTS, and other designated locations.

• Complete ServiceNow tickets related to equipment requests, including monitors, keyboards, mice, HDMI cables, and other peripherals.

• Reconcile paper and electronic inventory records daily.

• Validate IT Operations Room equipment weekly to ensure inventory accuracy.

• Serve as backup contact for Level 1 support.

Required Skills & Experience

• Minimum 2 years of IT experience.

• Ability to work independently and as part of a team.

• Strong time management skills with the ability to meet assigned deadlines.

• Excellent organizational, analytical, planning, problem-solving, and decision-making skills.

• Education in IT Support or a related field

Key Skills

Education

Bachelor's degree