Description

You will provide technical assistance and support for end-users within the organization.

Responsibilities

• Resolve technical issues related to Microsoft applications and O365.
• Support users through various communication channels.
• Document support requests and resolutions accurately.

Required Skills

• 5+ years of professional experience in a support role.
• Proficiency in Microsoft applications.
• Hands-on experience with O365.
• Spanish language proficiency.
• Bachelor's degree.

Key Skills

Education

Bachelor's degree