Description

You will provide remote technical support and desktop troubleshooting for our users.

Responsibilities

• Troubleshoot technical issues remotely to ensure minimal user downtime.
• Support users via clear and professional communication, including direct interaction with executives.
• Manage device configurations and deployments using Microsoft Intune.
• Resolve Level 2 issues within the Microsoft Windows ecosystem.

Required Skills

• 5+ years of experience in technical support roles.
• Hands-on experience with Microsoft Intune.
• Level 2 knowledge of Microsoft Windows products.
• Proven ability to troubleshoot hardware and software issues remotely.
• Strong communication skills for interacting with executive-level staff.
• Bachelor's degree or any graduate degree.

Key Skills

Education

Any Graduate