Description

  • 10 years of experience in ServiceNow architecture specializing in IT Asset Management focusing on ITAMHAM and ITAMSAM modules
  • Lead the strategic design development and deployment of scalable ServiceNow IT Asset Management solutions encompassing both Hardware Asset Management HAM and Software Asset Management SAM
  • Utilize deep expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy across asset management modules
  • Analyze complex business requirements and translate them into scalable technical specifications for ITAMHAM and ITAMSAM implementations
  • Oversee the integration of ITAM solutions with broader IT infrastructure and business processes to enhance operational efficiency
  • Drive continuous improvement initiatives incorporating the latest ServiceNow ITAM features industry trends and compliance standards to maintain cuttingedge solutions

 

Roles and Responsibilities 

  • Lead endtoend design configuration and deployment of ServiceNow ITAMHAM and ITAMSAM modules aligned with organizational goals 
  • Manage the complete lifecycle of hardware and software assets including discovery entitlement management compliance and optimization within ServiceNow
  • Collaborate with IT and business stakeholders to define implement and enforce ITAM policies and procedures
  • Conduct regular audits and assessments to ensure data integrity compliance and optimal performance of ITAM systems
  • Troubleshoot and resolve complex platform and module specific issues to maintain high system availability
  • Provide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standards
  • Develop and maintain comprehensive documentation training materials and technical guides supporting ITAM processes and tools
  • Participate in cross functional teams to integrate ITAM solutions with broader IT service management and operational frameworks
  • Drive innovation and automation initiatives to enhance asset management efficiency and service delivery

Key Skills
Education

Any Gradute

Back To Jobs