Description

You will manage and develop within the ServiceNow platform to support IT operations.

Responsibilities

• Develop and maintain Virtual Agent capabilities and search domain functionality.
• Manage incident management workflows and related ServiceNow modules.
• Support IT operations through effective application of ITSM and ITIL frameworks.
• Collaborate with teams to solve technical problems within the platform.

Required Skills

• 5+ years of experience in ServiceNow administration.
• Extensive experience in Virtual Agent development.
• Proficiency in search domain configuration.
• Deep knowledge of ITSM and ITIL processes.
• Hands-on experience with incident management modules.
• Strong understanding of IT operations.
• Degree in any field of study.

Key Skills

Education

Any Graduate