Description

You will manage and administer the ServiceNow platform, focusing on configuration, asset management, and CMDB governance.

This role is remote.

Responsibilities

• Develop and maintain CMDB policies, processes, and knowledge bases to ensure CI accuracy and completeness.
• Administer ServiceNow Discovery and assigned modules to support configuration and asset management workflows.
• Conduct discovery workshops to consolidate data sources using the Common Service Data Model (CSDM) and platform governance standards.
• Manage IT Asset Management process integrations, including procurement, reporting, and data integrity.
• Create technical process documentation and requirements for automated self-service designs.

Required Skills

• 5+ years of experience in ServiceNow administration.
• Hands-on experience implementing ServiceNow CMDB, CSDM, and Hardware/Software Asset Management.
• Proficiency in JavaScript, Glide, Jelly, HTML, and CSS.
• Experience with REST and SOAP integrations.
• ServiceNow Administration Certification.
• ITIL Foundation knowledge.
• Ability to conduct configuration audits and reconciliation reporting.

Preferred Skills

• Experience driving process adherence and compliance improvement opportunities.

Key Skills

Education

Any Graduate