Description

iitjobs is hiring a ServiceNow Administrator who reports to the ServiceNow Platform Manager, and is responsible for managing, configuring and maintaining the base ServiceNow Platform functionality to provide operational stability for Client’s ServiceNow Platform. This role is critical to delivering service to our customers in a timely manner and maintaining stability of the platform.

ServiceNow Administrator 

Long-term Contract Role

Noida

Hybrid Mode

Shift Timings: 6:00 PM to 3:00 AM

Responsibilities:-

• Daily administration and issue resolution on the ServiceNow Platform.
• Update standard operating procedure relating to administration best practices of ServiceNow
• Manage user accounts, roles, groups, user criteria, audiences and permissions and ensure appropriate access control mechanisms are in place.
• Monitor and troubleshoot processes and flows running in ServiceNow
• Publish content and perform taxonomy maintenance in ServiceNow Employee Center
• Review system security and health scans and implement changes to improve security and performance.

Requirements:-

• At least 2 years of experience working on the ServiceNow platform
• Experience with ITSM, Employee Center & HRSD.
• Possesses a strong understanding of the ServiceNow platform, its core functionality, and best practices for maintaining the platform.
• Experienced updating content for the Employee Service Delivery portal, such as banners, widgets, and topic pages.

ServiceNow Certifications or Experience

• Certified ServiceNow Administrator (CSA)
• Experience with Agile development methodologies
• Knowledge of ITIL framework and best practices

Thanks and Regards,

Janaki
iitjobs, Inc. 

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Interested candidates, please share your resumes with janaki@iitjobs.com

Key Skills

Education

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.