Description

What You"ll Do:

  • ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions.
  • Good hands-on experience on creating custom catalog items.
  • In depth knowledge in service catalog development and automation of workflows.
  • JavaScript & Glide API Core scripting for ServiceNow logic.
  • ServiceNow Scripting Business Rules, Script Includes, Client Scripts.
  • Now Assist Skill Kit Building custom AI workflows using LLMs.
  • Flow Designer & IntegrationHub Automating and integrating AI tasks.
  • Prompt Engineering – Crafting effective prompts for generative AI.
  • Data Preparation & Categorization – Structuring inputs for AI models.
  • Knowledge of ITSM Modules – For AI-driven automation in Incident, Change, etc.
  • AI Agent Development – Creating virtual agents for task automation.

 

Expertise You’ll Bring:

  • Understanding of ITIL framework Experienced to work in Agile software development environments.
  • Ability to clearly articulate his/her point of view and to have a Solutioning mindset.
  • Prior experience in customer-facing roles, along with leading and mentoring team on technical front (good to have).
  • Good communication & presentation skills, proactive mindset and capacity to learn and work independently, ServiceNow certification is a plus Roles and Responsibility.
  • Development of robust and performant solutions, create solutions keeping architecture & best practice principles in mind for new business requirements.
  • Focus on delivering the solution as configurable and provide alternate solutions wherever possible

Key Skills
Education

Any Graduate

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