Description

You will develop and administer ServiceNow platform solutions to simplify customer services.

This role is on-site.

Responsibilities

• Develop and maintain platform configurations, including Business Rules, ACLs, scripting, and REST APIs.
• Design, build, and troubleshoot integrations while ensuring system stability.
• Configure platform settings without base code customizations to maintain upgradability and performance.
• Collaborate with stakeholders, Product Owners, and Architects on configurations and troubleshooting.
• Document technical design specifications and build test cases for all configurations.

Required Skills

• 5+ years of ServiceNow platform development and administration experience.
• Hands-on experience with ITSM, CSM, Discovery, ITAM, and custom applications.
• Proficiency with Flow Designer, Integration Hub, and UI Builder.
• Experience using App Engine, Virtual Agent, and Predictive Intelligence.
• Knowledge of DevOps principles and CI/CD pipelines.
• Strong logical thinking and problem-solving abilities.
• Ability to work within large-scale engagements.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate