Description

Role Summary
We are seeking a highly experienced ServiceNow Architect to act as the senior technical leader and owner of the ServiceNow platform architecture. This is a high-visibility role working closely with customer stakeholders and executive leadership to design and govern enterprise-scale ServiceNow implementations.
Strong focus areas include Discovery, CMDB, CSDM, ITOM, HAM, and SAM.

Key Responsibilities
Own and govern the overall ServiceNow solution architecture
Lead multiple enterprise-scale ServiceNow implementations
Design end-to-end architecture across Discovery, CMDB, CSDM, ITOM, HAM, and SAM
Create high-level and detailed architecture/design documentation
Engage directly with customer stakeholders and executive leadership
Provide technical leadership and governance to offshore delivery teams
Ensure adherence to ServiceNow best practices, scalability, performance, and data quality
Act as the primary technical point of contact for the customer

Required Skills & Experience
15+ years of ServiceNow experience
Deep hands-on expertise in Discovery, CMDB, ITOM, HAM, and SAM
Proven delivery of multiple end-to-end ServiceNow implementations
Strong architecture and solution design background
Excellent stakeholder management and communication skills
Extensive experience with architecture diagrams and documentation
ServiceNow Architect-level certifications strongly preferred

Key Skills

Education

Any Graduate