Description

Required skills:

Strong Solution Architecture skills with good knowledge of  Service Assurance and ticketing applications including ServiceNow, BMC Remedy, Main Frame, Microsoft Azure. Experience in supporting and integrating enterprise ticketing systems with ServiceNow, understanding end-to-end ticketing workflows, system interfaces, and operational processes. Good technical knowledge of application integrations, REST APIs, SOAP APIs, Testing automation using ROBOT Framework,  troubleshooting, system configurations,  and production support. Ability to work across multiple legacy and modernized platforms, support ServiceNow transformation initiatives, and ensure smooth integration, stability, and reliability of critical Service Assurance applications

Key Skills

Education

Any Gradute