Description

Must Have: 

• SNow CTA or higher; a CMA is ideal.
• SNow CIS – Hardware Asset Management (HAM).
• HAM functional depth: background as an Endpoint Manager or Hardware Asset Manager at a large enterprise, or close partnership with people in those roles.
• Managed services experience. Help desk experience counts, even if it was 10 years ago.
• Enterprise SNow platform architecture across ITSM, ITOM, and CMDB, including multi-instance environments.
• Hands-on ownership of platform governance and integration standards (REST/SOAP APIs, ITIL alignment).
   

Key Skills

Education

Any Graduate