Description

Design and deliver enterprise-grade ServiceNow solutions, focusing on Integrated Risk Management (IRM) and HR Service Delivery (HRSM).

This role is hybrid.

Responsibilities

• Architect end-to-end ServiceNow solutions across Application, Integration, Data, Technology, and Security domains.
• Manage stakeholder relationships to ensure solutions meet business requirements and adhere to best practice standards.
• Implement Enterprise Architecture governance, including Info Sec approval, architecture reviews, security assessments, and code reviews.
• Drive technical debt measurement and remediation, including decommissioning strategies.
• Translate complex technical concepts for non-technical audiences and manage project risks, assumptions, and dependencies.

Required Skills

• 5+ years of experience in Solution Architecture roles within ServiceNow.
• Deep expertise in Integrated Risk Management (IRM) and HR Service Delivery (HRSM).
• Strong knowledge of SaaS, Cloud hosting, and Integration technologies.
• Proficiency in Agile and Waterfall software development lifecycle methodologies.
• Understanding of EA governance steps, including security assessments and service acceptance criteria.
• Ability to communicate effectively with both technical and business stakeholders.
• General technical knowledge of current and emerging technology market trends.

Preferred Skills

• Expert knowledge in at least one technology domain (e.g., Automation, Data Science & AI, DevSecOps).
• Good knowledge of 2-3 other technology domains beyond the primary expertise.
• Experience with common business analysis techniques and project management tools like Gantt charts.

Key Skills

Education

Any Graduate