Description

You will architect and implement ServiceNow solutions across the enterprise.

Responsibilities

• Design and implement scalable ServiceNow solutions covering ITSM, ITOM, ITBM, HRSD, and CMDB.
• Develop and enforce platform integrity, optimizing CMDB structure and adherence to best practices.
• Manage ServiceNow integrations using REST, SOAP, OAuth2, and JWT with external systems like AWS and Azure.
• Apply ITIL frameworks to map and configure Incident, Problem, and Change Management processes within ServiceNow.
• Govern platform updates, version control, and deployment processes for compliance and performance.

Required Skills

• 5+ years of hands-on experience designing and implementing ServiceNow solutions.
• Minimum 3 years in a lead or architect role focused on ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification.
• Expertise in ServiceNow architecture, configuration, and ITSM, ITOM, ITBM, HRSD, and CMDB.
• Proficiency in ServiceNow scripting, including JavaScript, Glide API, and Business Rules.
• Deep knowledge of the Common Services Data Model (CSDM).
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server.
• Practical experience with agile methodologies managing large-scale implementations.
• Familiarity with cloud technologies including AWS and Azure integration patterns.

Key Skills

Education

Any Graduate