Description

You will design and lead the delivery of complex ITSM and ITOM solutions within client environments.

Responsibilities

• Lead development and delivery of ITSM / ITOM solutions in client settings.
• Consult with clients, translating technical strategies into business outcomes and vice versa.
• Interpret and strategize on complex business processes and technical concepts.
• Drive large-scale transformations using ServiceNow platforms.

Required Skills

• 11+ years of relevant experience.
• Expert proficiency in ITSM, ITOM, ITAM, and ITOM/CMDB.
• Proven consulting experience as a key technical resource.
• Strong understanding of ServiceNow integration solutions and relevant technologies.
• Ability to influence and consult with stakeholders.
• Must hold ServiceNow Certified Technical Architect or Certified Master Architect certification.
• Must hold ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) and at least one other CIS certification.

Key Skills

Education

Any Gradute