Description

Job Description :

• 8+ years of hands-on ServiceNow experience.

• 5+ years in a ServiceNow Architect or Lead Developer capacity.

• Proven experience implementing multiple ServiceNow modules (ITSM, ITOM, HRSD, SecOps, GRC/IRM, SPM).

• Deep expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal / Employee Centre o ATF o CMDB architecture.

• Strong experience with enterprise integrations (REST, SOAP, MID Server).

• Demonstrated experience delivering end-to-end implementations (design through deployment).

• Strong understanding of security model (ACLs, roles, domain separation).

• Experience working in Agile environments.

• Excellent written and verbal communication skills in English.

• Ability to work in high-pressure, regulated environments. Desirable

• ServiceNow Certified Technical Architect (CTA) or progress toward CTA.

• Multiple ServiceNow CIS certifications (ITSM, HRSD, ITOM, SecOps, GRC).

• Experience in financial services or regulated industries.

• Knowledge of DevOps and CI/CD pipelines.

• Experience with ServiceNow Performance Analytics and Reporting.

• Familiarity with cloud infrastructure and enterprise integration platforms.

• Experience supporting audits and regulatory compliance initiatives

Key Skills

Education

Any Graduate