Description

• Bachelor’s degree in computer science, information systems, data science, or related field.
• 8+ years of experience with ServiceNow (ITSM, ITOM, ITBM, CMDB, APM, SPM, App Engine), preferred in a global capacity.
• Strong knowledge of architecture governance concepts, application design patterns, and best practices.
• Experience developing and implementing architecture governance, guidelines, procedures, and standards.
• Experience with one or more platforms such as Salesforce.com (Sales, Marketing Cloud), MuleSoft, Azure, Microsoft M365.
• Proven change management skills.
• Excellent communication, diplomacy, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively with business and IT cross-functional teams.
• Experience leading a team of architects, technology owners, and technology subject matter experts.

Preferred:

• Strong presentation skills
• Business Process Model and Notation (BPMN) experiences
• Work experience at a large professional services organization
• Certificates, Licensures, Registrations

Preferred: TOGAF certification

Preferred: ServiceNow Technical or Master Architect certification

Tools and Equipment

Microsoft office automation tools (Word, Excel, PowerPoint, SharePoint), Visio

Key Skills

Education

Bachelor's degree