Description

Bachelor’s degree in computer science, information systems, data science, or related field.

8+ years of experience with ServiceNow (ITSM, ITOM, ITBM, CMDB, APM, SPM, App Engine), preferred in a global capacity.

Strong knowledge of architecture governance concepts, application design patterns, and best practices.

Experience developing and implementing architecture governance, guidelines, procedures, and standards.

Experience with one or more platforms such as Salesforce.com (Sales, Marketing Cloud), MuleSoft, Azure, Microsoft M365.

Proven change management skills.

Excellent communication, diplomacy, and interpersonal skills.

Strong analytical and problem-solving skills.

Ability to work effectively with business and IT cross-functional teams.

Experience leading a team of architects, technology owners, and technology subject matter experts.

Preferred:

Strong presentation skills

Business Process Model and Notation (BPMN) experiences

Work experience at a large professional services organization

Certificates, Licensures, Registrations

Preferred: TOGAF certification

Preferred: ServiceNow Technical or Master Architect certification

Tools and Equipment

Microsoft office automation tools (Word, Excel, PowerPoint, SharePoint), Visio

Key Skills

Education

Bachelor's degree