Description

You will serve as a technical advisor for the State of Ohio's enterprise ServiceNow platform, focusing on ITOM and CMDB maturity.

This role is on-site.

Responsibilities

• Mature the enterprise CMDB using a CMDB360 approach and leading practices.
• Configure the Identification and Reconciliation Engine (IRE) and manage CMDB Health metrics.
• Discover configuration items across the statewide network.
• Participate in Statewide Steering Committee meetings as a technical advisor to CIOs and senior leaders.
• Communicate technical concepts to executives to influence and guide decision-making.

Required Skills

• 5+ years of technical experience.
• Deep expertise in ServiceNow ITOM.
• Hands-on experience with CMDB and Configuration Management.
• Knowledge of Windows Servers.
• Ability to manage multiple electronic discovery sources in production.
• Experience with IRE configurations and CMDB Health metrics.
• Must be a US citizen or green card holder.
• Must be able to work onsite in Ohio at the DAS data center 2 days per week.

Preferred Skills

• Infrastructure experience including Active Directory.

Key Skills

Education

ANY GRADUATE