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ServiceNow Architect

Synechron

 

Piscataway, NJ, USA

Posted On: 3 days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: ServiceNow architect
Tenure: Full-time Only
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Description

You will design and govern enterprise-scale ServiceNow architectures, leading platform strategy and multi-workflow delivery across ITSM, ITOM, and custom applications.

This role is hybrid.

Responsibilities

  • Design multi-workflow, enterprise-scale architectures and governance models for complex service delivery.
  • Drive platform strategy, integration patterns, and program-level technical vision across multiple teams.
  • Engage at the executive level to influence platform direction and align business outcomes.
  • Oversee custom application development using ServiceNow App Engine and ensure delivery governance.

Required Skills

  • Bachelor's or Master's degree in Computer Science, IT, Business Administration, or related field.
  • 10+ years of experience in enterprise architecture, solution strategy, and program leadership.
  • Deep expertise in ServiceNow modules: ITSM, ITOM, CMDB, Discovery, HAM, SAM, CSM, HRSD, IRM, SPM/PPM.
  • Experience with custom application development using ServiceNow App Engine.
  • Proven track record of guiding multiple teams and partners toward a unified technical vision.
  • Expertise in platform strategy and complex delivery governance.

Preferred Skills

  • ServiceNow Certified Master Architect (CMA) certification.
  • Experience with GenAI, automation, or Agentic AI capabilities (e.g., Now Assist, Virtual Agent).
  • Additional architecture or governance framework certifications.

Education

Bachelor's or Master's degrees

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