Description

Job Description:    
ServiceNow ITSM, ITAM, ITOM
"•      10-15+ years of overall IT Exp
•       10+ Years in ServiceNow
•       Experience in Leading End-to-End Implementations
•       Strong knowledge in ITSM, ITOM(Discovery, Service Mapping, Event Mgmt)
•       Experience with CMDB design and governance(CSDM)
•       Good experience in Discovery and Service mapping, Event Management, Cloud Discovery(AWS, Azure),
•       Strong development skills with coding standards, platform governance
•       Good understanding of ACLs, Role-based Access, Data privacy & compliance standards
•       Strong exp in Integrations using REST/SOAP, Integration Hub, Service Graph Connectors
•       Experience in Integrating monitoring tools like Dynatrace, Splunk, Cloud platforms (AWS, Azure), AD
•       Good knowledge on AIOPS, Virtual Assistant(GenAI)
•       Adequate knowledge on other modules such as GRC/IRM, HRSD and others are added advantage.
•       Excellent knowledge on platform upgrades
•       Must be a good team player and a lead to handle the team, engage with business stakeholders
•       Strong communication and presentation skills
•       Must have CSA certification (minimum)"

Role Descriptions: Build and tailor custom applications| service portals| forms| and modules.Configure out-of-the-box ServiceNow modules such as ITSM| ITOM| HRSD| and CSM to fit company needs.Ensure the platform functions smoothly by creating UI policies| client scripts| and business rules.
Essential Skills: Build and tailor custom applications| service portals| forms| and modules.Configure out-of-the-box ServiceNow modules such as ITSM| ITOM| HRSD| and CSM to fit company needs.Ensure the platform functions smoothly by creating UI policies| client scripts| and business rules.
Desirable Skills:
Keyword:
Skills: Digital : ServiceNow_IT Service Management~ServiceNow_ITAM (IT Asset Management)
Experience Required: 10 & Above

Key Skills

Education

Any Graduate