Description

You will architect, implement, and maintain the Configuration Management Database (CMDB) system to support IT service management processes.

Responsibilities

• Architect the CMDB system, including data model design, schema development, and data mapping.
• Develop and maintain a comprehensive CMDB strategy aligned with IT and business objectives.
• Establish data governance processes, normalization procedures, and reconciliation policies to ensure data integrity.
• Integrate the CMDB with ITSM platforms, asset management systems, and discovery tools.
• Design reports and dashboards to visualize CMDB data for stakeholders.

Required Skills

• 10+ years of experience in configuration management or related architecture roles.
• Deep expertise in CMDB design and implementation.
• Strong understanding of ITSM processes.
• Experience with data model design and schema development.
• Proven ability to establish data governance and normalization procedures.
• Experience integrating CMDB with external IT systems and discovery tools.
• Ability to develop automation workflows and scripts for data synchronization.

Key Skills

Education

Any Graduate