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ServiceNow Architect

Talent Groups

 

Virginia, United States

Posted On: 10 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: ServiceNow architect
Tenure: Contract - Corp-to-Corp
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Description

You will lead ServiceNow ITOM and ITSM implementations, enhancements, and integrations. You design and develop solutions using JavaScript, Glide scripting, Flow Designer, and MID Servers.

This role is on-site.

Responsibilities

  • Lead ServiceNow ITOM and ITSM implementations, enhancements, and integrations.
  • Configure and support Discovery, Service Mapping, Event Management, CMDB, Operational Intelligence, and Health Log Analytics.
  • Integrate ServiceNow with observability tools such as Dynatrace, Datadog, Splunk, or AppDynamics.
  • Implement CMDB governance and CSDM-aligned data models.
  • Provide technical leadership, mentor developers, and support client-facing engagements.

Required Skills

  • 5+ years of application development experience.
  • 3+ years in ServiceNow ITOM/ITSM.
  • Hands-on experience with Discovery, Service Mapping, Event Management, CMDB, and MID Servers.
  • Proficiency in JavaScript, Glide scripting, Flow Designer, and REST/SOAP APIs.
  • Strong knowledge of AIOps, ITIL, and cloud platforms (AWS, Azure, GCP).
  • ServiceNow CIS-ITOM certification required.

Preferred Skills

  • CIS-Discovery, CIS-Service Mapping, or CAD certification.
  • Experience driving AIOps initiatives, event correlation, and automation.

Education

Bachelor's degree

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