Description

Align technology solutions with business strategies by analyzing complex processes and designing enterprise integrations for ServiceNow implementations.

This role is hybrid.

Responsibilities

• Align IT resources and technical solutions with business unit strategies.
• Design and integrate technical solutions for highly complex, cross-functional business processes.
• Coordinate the collection, analysis, and documentation of future business requirements.
• Serve as a project team member or lead for ServiceNow implementations.
• Support automated testing and test management for ServiceNow custom applications.

Required Skills

• 5+ years of hands-on ServiceNow experience, specifically in ITSM and ITOM development.
• 4+ years of overall IT experience.
• Proficiency with Flow Designer and Scoped Applications.
• ServiceNow Certified (CSA or CIS) certification.
• Experience with automated testing and ServiceNow test management tools.
• Strong understanding of Agile, SAFe, DevOps, or ITIL methodologies.

Preferred Skills

• ServiceNow Administration and Implementation certification.
• Experience with Business Continuity Management and Major Security Incident Management (MSIM).

Key Skills

Education

Any Graduate