Description

Experience
    12+ years of overall IT experience
    8+ years of ServiceNow architecture and implementation experience
    Proven experience leading large-scale enterprise ServiceNow transformations
    Experience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist) 
Mandatory Certifications
    ServiceNow Certified Technical Architect (CTA) – Mandatory
    CSA (Certified System Administrator)
    CAD (Certified Application Developer)
    Multiple CIS certifications (ITSM, ITOM, HRSD, CSM, ITAM, SPM, etc.)
    
Key Responsibilities
Enterprise Architecture & Strategy
    Define enterprise-wide ServiceNow architecture roadmap aligned to business objectives.
    Establish platform governance, architectural standards, reusable patterns, and design principles.
    Drive platform consolidation, modernization, and technical debt reduction initiatives.
    Serve as the final architecture authority for ServiceNow solutions. 
    Architect end-to-end ServiceNow solutions spanning: 
    ITSM
    ITOM
    ITAM
    HRSD
    CSM
    SPM
    SecOps
    AI/Now Assist
    Design scalable, secure, and high-performing solutions across global enterprise environments

Key Skills

Education

Bachelor's degree