Description

You will define and govern the enterprise-wide ServiceNow architecture, serving as the final authority for solution design across multiple product lines.

This role is remote.

Responsibilities

• Define the enterprise ServiceNow architecture roadmap aligned with business objectives and establish platform governance and standards.
• Architect end-to-end solutions for ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, and AI/Now Assist.
• Drive platform consolidation, modernization, and technical debt reduction initiatives.
• Establish reusable patterns, design principles, and scalable, secure solutions for global environments.

Required Skills

• 12+ years of overall IT experience with 8+ years in ServiceNow architecture and implementation.
• ServiceNow Certified Technical Architect (CTA) certification (mandatory).
• ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
• Multiple CIS certifications including ITSM, ITOM, HRSD, CSM, ITAM, or SPM.
• Proven experience leading large-scale enterprise ServiceNow transformations.
• Deep expertise across ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, and IRM/GRC.
• Bachelor's degree in a related field.

Key Skills

Education

Bachelor's degree