Design and architect ServiceNow solutions across enterprise environments, specifically focusing on Customer Service Management (CSM). Lead implementation of large-scale projects involving multiple system integrations.
Responsibilities
- Design high-impact ServiceNow architectures for enterprise environments.
- Lead implementation of large-scale projects involving multiple system integrations.
- Translate business requirements from stakeholders into technical solutions.
- Drive collaborative teamwork and maintain clear stakeholder communication.
Required Skills
- ServiceNow Certified Technical Architect (CTA) certification.
- 5+ years of experience in ServiceNow solution deployment.
- Deep expertise in ServiceNow CSM.
- Proficiency with JavaScript, XML, and HTML.
- Experience working with Web Services.
- Strong technical architecture capabilities.
- Any Graduate degree.
Preferred Skills
- ServiceNow Certified Master Architect (CMA).
- Experience with ServiceNow FSO and financial services.