ServiceNow Certified Technical Architect

Lead end-to-end architecture and design of ServiceNow solutions for the telecom domain. You will provide hands-on technical leadership, mentor distributed teams, and enforce governance standards.

Responsibilities

• Lead architecture and design of scalable ServiceNow implementations.
• Collaborate with enterprise architects and cross-functional stakeholders.
• Mentor and lead a growing team of ServiceNow professionals.
• Establish and enforce best practices, governance, and design standards.

Required Skills

• ServiceNow Certified Technical Architect (CTA) certification.
• 15+ years of overall IT experience with strong ServiceNow expertise.
• Proven experience in telecom domain environments.
• Strong experience with Telco Service Operations and Sales Order Management.
• Expertise in CMDB and Identification & Reconciliation Engine (IRE).
• Exposure to Field Service Management (FSM).
• Ability to balance architecture strategy with hands-on development.