Description

You will design, implement, and administer ServiceNow solutions, with a strong focus on CMDB, ITOM, and GRC modules. You will own the technical delivery of enterprise implementations, ensuring scalable architecture and robust integrations across multiple ServiceNow applications.

This role is remote.

Responsibilities

• Design and implement GRC/IRM solutions, including risk assessments, policy management, and audit workflows.
• Build and maintain integrations with enterprise tools (Splunk, Azure Sentinel, Qualys, Tenable, Workday, Salesforce) using REST/SOAP APIs, MID Server, and Integration Hub.
• Develop complex workflows, Flow Designer automations, scripted business rules, and UI policies to reduce MTTR and automate security incident response.
• Manage CMDB, Discovery, and ITOM for service mapping, asset visibility, and platform governance (RBAC, encryption, upgrades).
• Lead end-to-end implementation phases, including data migration, ATF testing, and stakeholder requirement translation.

Required Skills

• 10+ years of hands-on ServiceNow development, administration, and implementation experience.
• Deep expertise in CMDB, Discovery, and ITOM for service mapping.
• Strong experience with IRM (GRC), SecOps (SIR, Vulnerability Response), ITSM, CSM, and HRSD modules.
• Proficiency in building integrations via REST/SOAP APIs, MID Server, and Integration Hub.
• Skilled in Flow Designer, scripted business rules, UI policies, and custom application development.
• Experience with data migration using import sets and transformation maps.
• Strong understanding of platform governance, including RBAC, encryption, and compliance readiness.
• Proven ability to work in Agile delivery environments with stakeholder management.

Key Skills

Education

Any Graduate