Description

You will develop and configure solutions within the ServiceNow platform focusing on CSM and HRSD modules.

Responsibilities

• Translate HR business requirements into technical specifications for solutions.
• Configure and develop ServiceNow HRSD and CSM modules, including data imports and system integrations.
• Develop UI forms, fields, notifications, automation scripts, workflows, and reports.
• Create, monitor, modify, and publish service catalog workflows with approvals.
• Integrate ServiceNow CSM and HRSD with external enterprise systems using REST/SOAP APIs and Flow Designer.

Required Skills

• 5+ years of development experience.
• Expertise in ServiceNow CSM and HRSD module configuration.
• Experience integrating with Workday HCM, SAP SuccessFactors, ERP, and CRM Platforms.
• Proficiency with REST and SOAP APIs for integration development.
• Hands-on experience with Flow Designer and Integration Hub.
• Familiarity with ITSM processes and development within ServiceNow.

Key Skills

Education

Any Gradute