Description

You will design, develop, and maintain ServiceNow applications and modules aligned with business requirements. You own the platform configuration, customization, and enhancements while ensuring adherence to architectural best practices.

Responsibilities

• Design and develop ServiceNow applications and modules based on defined business requirements.
• Implement and maintain workflows using Integration Hub and Flow Designer.
• Perform platform configuration, customization, and enhancements to support operational needs.
• Collaborate with business stakeholders to analyze requirements and deliver technical solutions.
• Mentor and guide junior developers on platform capabilities and technical standards.

Required Skills

• 5+ years of hands-on experience in ServiceNow development, customization, and solution design.
• Strong understanding of the ServiceNow platform and its core modules.
• Hands-on experience with Integration Hub, Flow Designer, and ServiceNow integrations.
• CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are mandatory.
• Proficiency in ITSM, ITOM, or ITBM modules.
• Excellent problem-solving and communication skills for stakeholder collaboration.

Preferred Skills

• Experience with Agile/Scrum methodology.
• Deep knowledge of ITSM, ITOM, or ITBM modules beyond basic configuration.

Key Skills

Education

Bachelor's degree