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Bangalore, Karnataka, India
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Experience: 5+ Years
Required Skills and Qualifications
Technical Expertise
5+ years of ServiceNow development experience, preferably across at least two product lines (e.g., ITSM, CSM, FSM, HRSD, Discovery) and/or custom app development.
Strong hands-on expertise in:
ServiceNow scripting: server-side & client-side JavaScript (TypeScript is a plus),
Flow Designer, Integration Hub, and automation patterns,
ATF (Automated Test Framework) and pragmatic testing approaches,
UI delivery using Service Portal and/or UI Builder.
Proven integration engineering experience:
REST/SOAP, import/export patterns, Transform Maps,
robust interface design (logging, retries, fault handling),
familiarity with enterprise integration tooling (e.g., Azure API Management, SnapLogic, SAP) is a strong plus.
Experience with ServiceNow delivery practices:
update sets and/or Source Control Integration,
CI/CD concepts and controlled promotions across instances.
Strong understanding of:
performance optimization (queries, script efficiency, platform limitations),
secure development practices (roles, ACLs, secure APIs),
clean code principles (SOLID, readability, maintainability).
Certifications (Required)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Nice-to-have Certifications
CIS (ITSM/CSM/FSM/HRSD/Discovery or similar)
ITIL 4 Foundation
SAFe Practitioner (or similar Agile certification)
Any Graduate
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