Description

Key Skills: ServiceNow, JavaScript, Flow Designer, Workflows, Flows, REST APIs, SOAP, OAuth 2.0, JWT, Basic Authentication, Scripted REST APIs, IntegrationHub, MID Server, ITIL, Incident Management, Problem Management, Change Management, CMDB, ACLs, ATF, Platform Architecture, Upgrade Planning

Roles & Responsibilities:

• Develop, customize, and maintain ServiceNow applications and modules
• Design and implement workflows, flows, and automation using Flow Designer and Workflows
• Build and manage integrations using REST APIs, SOAP, OAuth 2.0, JWT, Basic Authentication, and Scripted REST APIs
• Work with IntegrationHub for seamless third-party system integrations
• Configure and troubleshoot MID Server automation and connectivity issues
• Implement and support ITIL processes including Incident, Problem, Change, and CMDB management
• Develop and maintain ACLs (Access Control Rules) and ensure platform security best practices
• Perform unit testing and automated testing using ATF (Automated Test Framework)
• Support ServiceNow platform upgrades, patching, and release activities
• Follow ServiceNow development best practices and governance standards
• Troubleshoot and resolve technical issues while ensuring system stability and performance
• Collaborate with stakeholders, business teams, and technical teams to deliver solutions

Experience Required:

• 4 to 6 years of hands-on experience in ServiceNow Development
• Strong proficiency in JavaScript, Flow Designer, Workflows, and ServiceNow Flows
• Experience with REST/SOAP integrations and authentication mechanisms
• Hands-on experience with MID Server configuration and troubleshooting
• Good understanding of ITIL processes and ServiceNow data model
• Experience with ACLs, platform architecture, and ATF
• Exposure to upgrade planning and execution activities
• Strong analytical, troubleshooting, and communication skills

Education: Any Graduation

Key Skills

Education

Any Graduate