Description

You will develop and configure ServiceNow solutions to meet complex business requirements within large-scale environments.

Responsibilities

• Develop integrations using point-to-point interfaces, Web Services (REST/SOAP), and file-based transfers.
• Configure ServiceNow modules including ITSM and at least one additional area such as ITBM, ITOM, HRSD, ITAM, DevOps, Service Portal, or Custom Applications.
• Participate in user story grooming, design sessions, and technical architecture reviews.
• Build, troubleshoot, and deploy solutions across sub-production and production environments.
• Create technical design documentation, build/configuration documentation, and release notes.

Required Skills

• Minimum 3 years of ServiceNow implementation experience in large, complex environments.
• Advanced ServiceNow technical skills: UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Architecture, ACLs, Import Sets, Transform Maps, and Update sets.
• Proficiency with JavaScript, PowerShell, JSON, REST, and SOAP.
• Experience with data conversion, migration, and technology implementation.
• Knowledge of middleware integrations such as TIBCO, Kafka, MuleSoft, or Dell Boomi.
• Experience with Agile development and software development support tools like Jira or Rally.
• Certified ServiceNow System Administrator (CSA) credential.
• Strong analytical and problem-solving skills applied to technical architecture.

Preferred Skills

• ServiceNow Certified Implementation Specialist (ITSM, HRSD, CSM, etc.).
• Master’s degree in Software Engineering, MCA, or MBA.

Key Skills

Education

ANY GRADUATE