Description

Design, develop, and maintain scalable ServiceNow solutions across ITSM, ITOM, and HAM modules.

This role is on-site.

Responsibilities

• Configure and customize ServiceNow modules including Incident, Change, Service Catalog, CMDB, and Asset Management.
• Build forms, workflows, business rules, UI policies, and integrations using JavaScript, Web Services, and Angular.
• Administer multiple instances, managing access control, workflow automation, and system upgrades.
• Translate business requirements into technical solutions and maintain technical documentation.
• Conduct testing and provide training to end-users and administrators.

Required Skills

• 5+ years of hands-on experience as a ServiceNow developer or administrator.
• Proven expertise configuring ITSM, ITOM, and HAM modules.
• Proficiency in JavaScript, Web Services, and Angular.
• Experience with platform configuration, access control, and reporting.
• Strong knowledge of ITIL processes and best practices.
• ServiceNow certification (CSA, CAD, or CIS in one or more modules).
• Ability to manage integrations with external programs and vendors.

Preferred Skills

• Experience with ServiceNow product implementation.
• ITIL v4 certification.

Key Skills

Education

ANY GRADUATE