Description

Design and implement software solutions within an agile squad, focusing on ServiceNow ITOM application development and configuration.

Responsibilities

• Design and implement new event management practices within the ServiceNow platform.
• Lead customer requirements discussions for implementing and deploying ITOM modules.
• Deliver finalized ServiceNow solutions focusing on ITOM application development and configuration.
• Refine and document technical standards through participation in communities of practice.
• Participate in all agile ceremonies from initial design through to delivery.

Required Skills

• 5+ years of experience in software development.
• Hands-on experience with ServiceNow ITOM implementations, specifically Event Management.
• Proficiency in JSON scripting and coding for Event, Discovery, Service Mapping, and Orchestration.
• Deep knowledge of ServiceNow CMDB architecture and event/alert rules.
• Experience with ServiceNow Discovery, Service Mapping, and Integrations.
• Familiarity with APM and logging products including SiteScope, Dynatrace, and Splunk.
• Practical knowledge of Git and GitHub.
• Bachelor's Degree in Computer Science, Information Systems, or a comparable field.

Preferred Skills

• Experience working within an agile squad environment.

Key Skills

Education

Bachelor's Degree