Description

You will develop, test, and maintain ServiceNow solutions within the Cybersecurity Engineering team. You own the configuration of GRC and VRM modules, build custom applications, and resolve technical issues through direct collaboration with process owners.

Responsibilities

• Develop and configure ServiceNow modules including Governance, Risk and Compliance (GRC) and Vendor Risk Management (VRM).
• Build and maintain custom applications to meet business objectives.
• Collaborate with process owners to gather requirements and troubleshoot technical issues.
• Participate in design sessions, peer code reviews, and quality assurance testing.
• Document technical solutions and provide recommendations on system capabilities.

Required Skills

• 5+ years of ServiceNow platform development experience.
• 5+ years of ServiceNow administration experience, including workflows, business rules, UI components, ACLs, and catalog items.
• Deep knowledge of ServiceNow Best Practices and latest platform features.
• Strong understanding of IT service management and IT service delivery standards.
• Bachelor’s degree with 8 years of IT experience (including 5 years in ServiceNow Development) or a Master’s degree with 6 years of IT experience (including 5 years in ServiceNow Development).
• Ability to work onsite in East Peoria, IL as needed.
• Proven analytical and problem-solving skills for resolving technical issues.

Preferred Skills

• ServiceNow Certified System Administrator (CSA) qualification.
• Experience implementing systems using Agile/Scrum methodology.

Key Skills

Education

Bachelor’s Degree