Description

You will design, develop, and maintain custom applications and modules on the ServiceNow platform.

Responsibilities

• Develop and customize ServiceNow applications including Incident, Change, and Problem Management.
• Create workflows, forms, and user interfaces to enhance user experience.
• Integrate ServiceNow with external systems using APIs and web services.
• Build reports, dashboards, and automation scripts to improve workflows.
• Troubleshoot and resolve technical issues while providing platform support.

Required Skills

• 5+ years of ServiceNow development experience.
• Strong knowledge of ServiceNow modules including ITSM, ITOM, ITBM, and CSM.
• Proficiency in JavaScript, Jelly, and AngularJS.
• Experience with workflow automation and system integrations.
• Working knowledge of cloud technologies such as Azure.
• Solid understanding of ITIL frameworks.
• Bachelor’s degree in Computer Science, Information Systems, or a related field.

Preferred Skills

• Knowledge of water/wastewater industry and Oracle utility applications.

Key Skills

Education

Any Graduate