Description

Job Description

Must Have Technical/Functional Skills

Technical Expertise 

Strong hands-on experience with ServiceNow HRSD modules.

Proficiency in ServiceNow scripting (JavaScript, Glide API), Flow Designer, and IntegrationHub.

Roles & Responsibilities

Solution Design & Implementation 

Lead end-to-end implementation of ServiceNow HRSD modules (Case Management, Employee Service Center, Knowledge Management, Lifecycle Events).

Design and configure HR workflows, integrations, and automation using ServiceNow best practices.

Platform Governance 

Define and enforce ServiceNow HRSD standards, security, and compliance requirements.

Manage upgrades, patches, and performance tuning.

Stakeholder Engagement 

Collaborate with HR, IT, and business teams to gather requirements and translate them into technical solutions.

Provide thought leadership and roadmap planning for HRSD capabilities.

Integration & Customization 

Integrate ServiceNow HRSD with HRIS systems (Workday, SAP SuccessFactors, etc.).

Develop custom widgets, portals, and reports as needed.

Team Leadership 

Mentor junior developers and administrators.

Coordinate with offshore/onshore teams for delivery

Certifications 

ServiceNow Certified System Administrator (CSA).

ServiceNow HRSD Implementation Specialist (preferred).

Domain Knowledge 

Understanding of HR processes, compliance, and employee lifecycle.

Soft Skills 

Excellent communication, stakeholder management, and problem-solving skills

Key Skills

Education

Any Graduate