Description

You will design, develop, customize, and support ServiceNow applications and modules.

Responsibilities

• Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Catalog, and Portal using JavaScript, Glide, HTML, CSS.
• Build workflows, business rules, client scripts, UI actions, UI policies, access controls, and knowledge base content.
• Integrate ServiceNow with third party systems using REST and SOAP APIs, scripted web services, and other integration mechanisms.
• Perform platform upgrades, instance maintenance, health checks, and troubleshooting activities to ensure performance, stability, and reliability.
• Collaborate with stakeholders to gather requirements, support solution design, and conduct UAT testing.

Required Skills

• Minimum two years of hands on experience in ServiceNow configuration and development.
• Proficiency in JavaScript, Glide scripting, HTML, CSS, and AngularJS.
• Working knowledge of REST and SOAP APIs.
• Experience with Service Catalog, CMDB, reporting, dashboards, and ITIL processes.
• Familiarity with ITSM and CSM modules of ServiceNow.
• Strong problem solving abilities and stakeholder management capabilities.

Key Skills

Education

Any Graduate