Description

Role Overview
 

This ServiceNow Developer role focused on core platform development, with a strong emphasis on the Automated Test Framework (ATF).
 

The team is seeking a mid- to senior-level developer who can work independently within an established ServiceNow and ATF framework, expand automated test coverage, and participate fully in agile ceremonies across a globally distributed team.
 

 Main Need
 

A ServiceNow developer-first candidate with solid ATF skills—specifically someone who can extend and maintain automated tests while continuing to build and support core ServiceNow functionality, with the intent to convert to full-time employment after the contract period.
 

 
Key Responsibilities:
 

• Develop and maintain ServiceNow solutions across core ITSM modules
   
• Write and maintain business rules, client scripts, and related ServiceNow scripting
   
• Build, extend, and maintain ATF test cases within an existing framework
   
• Contribute additional ATF test coverage to support ongoing platform maturity
   
• Participate in agile ceremonies and collaborate with global stakeholders
   
• Support ongoing digital initiatives upon conversion to full-time employment
   

 
Interview Process - Two-round interview process
 

1. First Round
 

• Panel interview with Hyderabad and Chennai team members
   
• High-level technical discussion
   
• Focus on:
  
  • ServiceNow development experience
     
  • ATF knowledge
     
• Question-based only (no hands-on exercise)
   

 2. Second Round (Final) Onsite
 

• Conducted by the hiring manager
   
• Focused on overall project readiness and team fit
   

Requirements

Skills & Experience
 

• 6+ years of ServiceNow development experience  ​
   
• Strong hands-on ServiceNow development background (not a testing-only role)
   
• Experience working with:
  
  • ITSM modules (Incident, Problem, etc.)
     
  • CMDB
     
  • Integrations
     
• ATF experience is required:
  
  • Ability to add and enhance test cases within an existing ATF framework
     
  • Not responsible for designing ATF from scratch
     
• Solid scripting experience (business rules, client scripts)
   
• Mid-level to senior-level capability with the ability to work with minimal supervision
   

Certifications
 

• Required: ServiceNow Certified System Administrator (CSA / first-level certification)
   
• Preferred: Additional ServiceNow certifications (not required)
   

Key Focus Areas
 

• ServiceNow core development capability
   
• ATF test development within an established framework
   
• Ability to operate effectively in a distributed, agile team
   
• Practical, hands-on experience (not architect-level)

Key Skills

Education

Any Graduate