Description

Your work profile

·       We are seeking an experienced ServiceNow ITSM /ITM/CSM Developer with 6–9 years of hands-on experience in ITSM/ITOM implementations, enhancements, and BAU support. The candidate should have strong expertise in configuring ITSM workflows, service catalog, integrations, automation using Flow Designer, and supporting enterprise-scale ServiceNow environments. 

Key skills required

  5-8 years of hands-on experience with the ServiceNow Developer Platform.

  Education - UG & Above

• ServiceNow SDK (NOW SDK): Local application initialization, metadata transformation, and scoped application deployment using IDEs such as VS Code 

• ServiceNow Fluent: Application metadata, server-side JavaScript modules and thirdparty libraries

• Now Assist for Creator / GenAI: Code generation, development productivity and workflow automation

• ITSM: Incident, Problem, Change, Knowledge, Service Catalog and SLM

• Platform Development: Flow Designer, ACLs, server-side/client-side APIs, workflows and email notifications

• Custom Scoped Application Development

• Testing & Platform: ATF, Reports, Dashboards, Import Sets, Transformations, Update Sets, System Clone and Upgrades

• Integrations: REST APIs, Integrations and Orchestration 

• ITSM / CSM / Event Management

• MID Server, CMDB, Discovery and Asset Management

• Debugging & Troubleshooting

• Programming: Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery and JavaScript

• Web-based development technologies Location: Bangalore / Hyderabad Work Model: 5 days working from office - mandatory Please prioritize candidates with strong hands-on experience in NOW SDK, Fluent, scoped application development and Now Assist/GenAI

Key Skills

Education

Any Graduate